E-Commerce Client Associate

Gournay Consulting is seeking a self-starting, collaborative, and results-driven E-Commerce Client Associate. Reporting directly to the Client Services Team Leader, you will be an instrumental part of our Client Success Team. The primary responsibility of this position is leading the syndication of essential and enhanced content to key retailer/e-tailer consumer goods websites, with committed follow through to “go-live.” This role works with leading content management software systems and collaborates closely with our external clients and internal team to initiate, develop, and maintain best-in-class digital content. As an E-Commerce Client Associate, you will also build expertise with top retailers/e-tailers to clearly understand their requirements and content capabilities to create efficiency and drive flawless execution.

You will make an impact by driving projects to completion through anticipating the needs of the clients and ensuring the alignment of the internal and external team resources. The E-Commerce Client Associate must have strong communication skills, possess critical thinking acumen, as well as have a keen eye for identifying problems and presenting solutions. The ideal candidate must be able to prioritize job responsibilities and demands, execute across a variety of clients and projects, provide day-to-day management and operational support and the agility to thrive in fast-paced environment. In this role, you will grow to lead special projects and in-depth analysis, enabling optimal brand presence on various digital platforms.

As a part of our team, you will ­­receive a competitive salary and benefits package along with training in the continuously evolving, high-growth digital content space. You will see your impact on client projects each day and continue to grow though a committed investment in your development.


About Gournay Consulting:

Gournay Consulting is a boutique team of experts offering e-commerce/digital content consulting and technical business services to premier consumer goods companies. We are proud of our reputation as a valued, expert business partner to our clients, and the culture we have built in the last five years in this dynamic, fast-paced digital space.

At Gournay Consulting, we deliver our clients a competitive advantage in the ever-changing ecommerce space. We seamlessly navigate complexity to optimize consistent and comprehensive digital content management across leading technology platforms.

We welcome thought leaders from all backgrounds who seek the opportunity to solve complex problems, challenge the status quo and deliver superior client experiences. If you have curiosity, passion, and collaborative spirit, come work with us. Let's impact the future of omni-commerce evolution together.

As a part of our team, you will receive a competitive salary and benefits package and the opportunity to experience career development by building capabilities cross-functionally and gaining critical leadership competencies. Here at Gournay Consulting, we are proud to have cultivated a progressive, collaborative, and engaging work environment.

This role will involve:
Drive strategic thinking and problem solving to a range of business challenges
Develop a trusted advisor relationship with client stakeholders to ensure they are leveraging digital content to achieve full business value
Work independently, across Gournay Consulting, and with clients, to solve problems and provide solutions to business challenges in a fast-paced, dynamic environment
Inform clients on best practices and optimize use of digital content solutions
Understand short- and long-term client goals and objectives
Manage multiple, concurrent projects for a diverse portfolio of clients
Ability to prioritize and gain alignment to priorities
Proactively manage and resolve retailer/e-tailer content issues to ensure timely resolution
You're a great fit if:
Recent or upcoming college graduates with preferred major in business
A self-starter with the resourcefulness to work both independently and collaboratively
Strong planning and organizational skill set with project management acumen
Ability to effectively balance competing priorities
Ability to review data, provide analytical feedback and make recommendations
Ability to troubleshoot to provide effective and timely solutions
Highly detailed-oriented, with a commitment to accuracy
Ability to communicate confidently and effectively both written and verbally
Strong working knowledge of Microsoft Excel
Must be fully vaccinated for Covid-19

Gournay Consulting is proud to be an Equal Opportunity/Affirmative Action employer. As a certified Women’s Business Enterprise, we value diversity. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.