Digital Transformation Manager

The Digital Implementation department provides a unique blend of consulting and implementation, advising on digital transformation strategy and also implementing advanced technical solutions for our clients. We work in the fast-paced digital e-commerce space, where requirements change daily, new capabilities launch constantly, and products are being purchased and delivered to consumers faster than ever.

Projects will be both short and long-term, ranging from smaller brand manufacturers to some of the largest consumer goods companies in the world. The Digital Implementation department is responsible for understanding clients’ organizational structure and goals, assessing business opportunities, implementing new enterprise software solutions, and helping clients efficiently manage product content. Projects will largely focus on enhancement or new implementation of Salsify, a Product Information Management (PIM) system, to drive efficiency and client success across the digital shelf. Such projects may involve working with data architecture, process workflow design, marketing content management, data analytics, GDSN, and retailer requirements (such as Amazon, Walmart, and Target).

As a Digital Transformation Manager, you will be an instrumental part of our Digital Transformation team. You will solve complex business problems by designing technical solutions that include data modeling, system integrations, and product configurations per industry best practices. You will develop and map sound technical solutions for a wide portfolio of clients, while ensuring proactive communication to key stakeholders and effective project management. The ideal candidate has experience configuring or implementing enterprise technologies, has excellent time management and project management skills, and thrives in a collaborative team environment where projects and priorities evolve quickly.

About Gournay Consulting:

Gournay Consulting, first and foremost, is the people who work here. We are a group of open-minded, intelligent, trustworthy, loveable, fun and fiercely competitive people who care about what we do and our clients. We provide best-in-class consulting and technical business services by leveraging the collective IQ of our broad team to bring you the best innovative business-building thinking available.

As such, you will enjoy a competitive advantage in the ever-changing eCommerce space. We are proud of our reputation among premier consumer goods companies as an invaluable business partner. Our response to complexity is one of innovation and resilience, allowing you to consistently and comprehensively optimize digital content management in a dynamically growing market.

We welcome engaged and curious learners and specialists from all backgrounds who seek the opportunity to solve interesting and challenging problems, fly in the face of the status quo, and deliver client experiences that they can be proud of. If you are enthusiastic about intellectual progress and have a collaborative spirit, join our team! Let's build the road map for the future of omni-commerce together.

This role will involve:

Collaborate with clients to design and implement data models that meet their internal and external needs considering available data sources, integration opportunities, and short- and long-term goals

Implement new PIM solutions from scratch, defining data model, taxonomy, governance, and data flows to help clients realize success on the digital shelf

Optimize existing PIM solutions and integrations by thoroughly assessing current state against best practices and making recommendations for improvements

Develop a trusted advisor relationship with client stakeholders to ensure they are leveraging digital content and cross-organizational systems to achieve full business value

Keep up-to-date with digital trends and industry best practices; identify how solutions can be leveraged to implement these practices for customer success across multiple verticals

Work independently, across Gournay Consulting, and with clients, to solve problems and provide creative solutions to business needs in a fast-paced, dynamic environment

Create comprehensive project plans based on statement of work and client needs to define milestones, dependencies, task ownership, and timelines

Manage multiple, concurrent projects for a diverse portfolio of clients, gaining alignment on priorities with internal and external partners; Deliver work accurately and in a timely manner

Document standards and update knowledge base with collateral to help accelerate platform implementation and develop the organization's collective abilities

Proactively identify learning opportunities to increase both technical and operational knowledge of the industry and company

Maintain expert-level understanding of Salsify and its business application

Maintain working knowledge of key retailer portals and processes for content deployment

You're a great fit if:

Bachelor’s degree with a preferred focus in Business, Computer Science, Data Science, or Information Technology

5+ years of experience in Professional Services or Consulting, preferably in the Enterprise Software space

3+ years of experience working in ecommerce and the digital shelf space or in support of digital initiatives

Experience in managing global enterprise-wide software as a service (SAAS) implementations for multiple clients simultaneously

Ability to think strategically and align client business pain points to solution options, while also being able to dive into the details to implement approach

Experience working with Salsify or other PIM solutions preferred

Ability to creatively explain and present complex concepts effectively to both technical and non-technical audiences

Has a growth mindset and thrives in an agile and fast-paced work environment with autonomy to drive outcomes

Highly intellectually curious about the changing eCommerce landscape and pivoting towards future needs

Ability to present and communicate effectively across all levels both internally and externally

A self-starter with the resourcefulness to work both independently and collaboratively

Strong planning and organizational skill set with project management acumen

Strong working knowledge of Microsoft Excel

Ability to effectively balance competing priorities

Ability to review data or architecture, provide analytical feedback, and make recommendations on best approach to new implementation or system optimizations

Ability to troubleshoot issues and document solutions to provide effective and timely resolution

Highly detailed-oriented, with a commitment to accuracy

Gournay Consulting is proud to be an Equal Opportunity/Affirmative Action employer. As a certified Women’s Business Enterprise, we value diversity. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.